"I would like to share with you my experience with Dr. Phelan and Dr. Dempsey's orthodontic group. Everytime I would walk through the doors at this office it was like walking into a different world. Everyone makes you feel like you're the only person on the planet- smiling faces greeting you, to step-by-step of what they would like to do. I felt so comfortable. I didn't even realize that there was this dramatic change, not only in my smile, but in my heart. This was like Walt Disney to me. A whole new world! A big thank you to Dr. Phelan and Dr. Dempsey's orthodontic group for taking such good care of me."
"We met with the Phelan office and the assessment and treatment seemed to make the most sense to us ... We were very skeptical about additional costs and asked repeatedly if the quoted price covered EVERYTHING from beginning to end. We were assured that there would be no additional costs at any point ... The office is well-designed; clearly thought went into the design and operation to address patient comfort and to reduce anxiety. This included a small video game room for children during the wait time. The office is well lit by natural light, and numerous amenities are provided. The dental assistant staff were very friendly, remembered and greeted us by name, and were a pleasure to work with. With each appointment, Dr. Phelan came to assist, assess, and make recommendations for follow-up to the assistants. Dr. Phelan is genuinely caring, thoughtful, and focused on making the experience a positive one for both children and parents ... And true to their word, despite the number of appointments, even now that we are in for check-ups every 6-months, there were no additional costs whatsoever. Quite a bit of work was done - the results were phenomenal, and the service and professionalism at Phelan's was truly exceptional."
"Phelan Orthodontics provided an exceptional service and experience for our son'sorthodontic needs. There were no surprises, no additional costs and mistakes. The office was designed with great attention for patient needs and comfort. Personnelwere personable and skilled. In one instance when we had a weekend emergency, the on-call technician was able to assess the situation over the phone and then meet usat the office to address resolve the problem. Dr. Phelan made it a point to visit with us on each visit and check on progress as well. Over 14-months, the orthodontic needs of child were met, and the entire experience was exemplary. Highly recommended."
"'Thank you' just doesn't seem like enough to say to someone who has changed your life. That's what you've done for me- by giving me a smile to be proud of. Most of my life I've been embarassed to 'smile big' because of all I saw in the results was my crooked teeth. No longer! I 'smile big' now and will for the rest of my life- all to your credit! Thank you and your wonderful staff for making my long journey so rewarding! Smiling forever!"
"All of your staff members stand out!! It's rare today to find the kind of care and love that [my child] has experienced with Dr. Phelan, Dr. Dempsey, and staff! We feel so blessed to have been a part of the Phelan family."
"It has been many years since any of my family has been to your office for care, although for the years they they (we) did come it was great! You and your office are great with kids with Asperger's. [My son] is now 22 years old and doing very well in his 4th year of college, but you helped him through the difficult years of braces. I read many forums of parents that have children with Asperger's and they are always asking about orthodontists that can take care of their kids for braces. I always respond with you! It would be nice if when people google orthodontists that care and treat special needs children your name would be mentioned."
"Thanks so much for the 'Prettiest Smile'. I just love it"
"You have been so generous to us and so very kind, and we all appreciate you more than we could ever express. Thank you so much for the amazing care... and for surrounding yourself (and therefore us) with such a special staff"
"I'm so glad I went to you guys to get my teeth fixed. I absolutely love my new smile! Y'all are awesome!"
"I want to express my sincere appreciation for your excellent care of my grand-daughter. She really listened to your instructions about home care"
"You all have been so kind, sincere, friendly, fun, and wonderful to our family. It is important to take a minute and let you all know that each of you is a shining example of light and love... You all are a top notch group of caring professionals who make us feel blessed to know you! In today's world, it is especially nice to be around people who make your day and you all certainly do that! Keep up the most excellent work! We are thankful to get to see you."
"I just wanted to Thank You from the bottom of my heart! I LOVE my new smile and I am so excited! Thank you so much for taking such good care of me. From the moment I walked into your office I was greeted with the smiles and warmth of Dawn, Lynn, and Patsy! Then, when I was wisked off to the back I couldn't wait to see what wonderful assistant I got... but it never mattered as everyone was always so gentle and sweet!... All in all it was fast, painless, and the end result was one of pure joy!!!"
"You can't imagine the thrill of realization I feel each morning when I wake up, feel the braces on my teeth, and know this isn't just some dream!! Or when I smile at my reflection and see my smile more beautiful by the day! My life is changing millimeter by millimeter, and I have you all to thank for it!"